Patient Reviews
"What a great experience! We went to the Geneva location and even before our appt, we had the best service! Beth texted me early to prior to our appointment to confirm some details which no one ever does (ie insurance stuff, braces vs. Invisalign, etc). Super helpful feeling prepared. In the appt. hey went over everything and more and made our kids feel comfortable and maybe even excited about getting Invisalign. The doctor was super nice and helpful! Beth was also the best and super nice!"
"I completed my Invisalign journey with Dr John and staff. The experience was made more palatable by the care and attention of Dr John. Very professional and courteous staff."
"The entire team are an absolute delight to work with! It’s been an exceptional experience through both of my Invisalign treatments!"
"Dr. Zimmer and the office staff are excellent. The Invisalign treatment is reasonable. You won’t get care like this from any other orthodontist office."
"Staff was wonderful and so helpful! Courtney was very informative and made the process of getting my invisalign treatment fast and easy!"
"The staff members at Prairie View Orthodontics are always very friendly and welcoming. My son has had braces for a few years now and they are always very good with him. He’s always a little anxious about his visits but they make him more comfortable. I like the staff so much that when it was time for me to finally decide to get Invisalign for myself they were of course my first choice!"
"Both my daughters recently finished Invisalign treatments and we are very happy with the final results and the entire process. Highly recommend."
"Prairie View was recommended to me by my dentist for Invisalign and they have been amazing! I originally visited in the spring and touched base with them again now (November) and Beth was able to get me in for a scan within the following business day to get everything ordered. Everyone at the office is truly very kind and welcoming and the office is very clean which is a “A++” in my book."
"Dr Zimmer and her team is extremely kind, efficient and will go above and beyond for clients. She used to practice in the Aurora location years ago but is no longer there which is why I am willing to go to the Batavia and Geneva offices. She is wonderful. Even my toddler felt comfortable going to one of my appointments. I appreciate that the offices located in Batavia and Geneva both have such a great waiting room, always clean and comfortable, with ways for my son to keep busy as we wait. The team of dental hygienists and the receptionists are so kind, helpful, and friendly. I feel absolutely at ease when I assist my appointments because I get all my questions answered and I never feel embarrassed or shy speaking to them. I even got assistance quickly when I had to go pick up some rubber bands recently. I currently have Invisalign and Dr Zimmer is determined to help me achieve my desired results with my treatment. Thank you."
"Love the doctors here and have used them for my kids but we had such a good experience I used them for my Invisalign treatment and have been talking about them with many other parents at my kids school."
"✨ Braces Off and I’m SO Happy! ✨I just got my braces removed and I couldn’t be happier with the results! From start to finish, Dr. Zimmer and the whole team have been absolutely amazing. They were always so sweet, welcoming, and patient — always taking the time to listen to my questions and concerns.If you’re thinking about getting braces or Invisalign, I HIGHLY recommend them! You’ll be in the best hands 🦷💖Thank you again, Dr. Zimmer and team!"
"Doing Invisalign with them and they're super friendly and professional. Really good communication."
"As an adult who just completed her orthodontic journey with braces, I still can’t believe how beautiful my teeth look😬 I honestly have to remind myself they’re mine! After trying Invisalign (which just didn’t work for me), I was lucky to have found Dr. John Lippincott. He was incredibly diligent, keeping me on track every step of the way. His professionalism is matched only by his kindness, empathy, and the way he truly empowers and supports his patients.Not only is he the best medical professional I’ve ever worked with, but his entire team reflects the culture of care and excellence he’s built. The office was always clean, warm, and welcoming 💗.If you’re ready to transform your smile, Dr. John Lippincott is the only person I would recommend. I couldn’t be more grateful!"
"Hands down the best value for Invisalign in cost and quality. Dr. John (my name sake) is the absolute best. He is a caring and patient doctor. His staff are all the absolute best. I show up in-office twice a year, yet when I walk in the door they treat me like family. Absolutely love this group....p.s. my teeth look great"
"Went in today for my visit to pick up my 1st set of Invisalign. The young lady explained everything she was doing and how to take care of everything that I need to be doing. Step by step, she was very patient and made sure I understood everything that needs to be done. She said to call if I needed anything and not to hesitate for any questions or concerns that I might have. Very kind, pleasant and patient young lady."
"Excellent experience with Invisalign!! Dr. John and the staff are caring, supportive and knowledgeable. I highly recommend this practice.Thank you!!"
"Customer service is great and every person I have worked with has done a great job. I did Invisalign here and highly recommend. My journey with Invisalign has been about 9 months now."
"These people are awesome! Our 9 year old gets his invisalign here and it has been nothing but an absolutely great experience for him and us. I would highly recommend giving them your business."
"Everyone who works here is so nice and polite. It’s super clean. There is practically no wait time, you are seen on your appointment time. I’ve finished my Invisalign and I’m really happy with the results! My son has now started his braces and my daughter will soon follow. I totally recommend!"
"Every visit is met with kind smiling faces. They always listen to my concerns. I have 2 children who have had braces with them and I did Invisalign I have been very happy with our service!"
"Had a great experience with Dr. Lippencott and his team. Went thru Invisalign treatment- so office visits were seldom, as they accepted virtual at-home scans weekly.They also were a big help with my wedding being in the middle of treatment- I was able to have everything taken off my teeth while I was awaiting my new set of aligners so my teeth were bare for wedding photos!Thank you for helping with one of the best decisions I’ve made for myself and correcting my smile!"
"It’s been a journey straightening my teeth out as an adult, but Dr. Zimmer and her team made the experience as positive as possible. My Invisalign took 2.5 years and Dr. Zimmer worked through any challenges with my teeth until I was fully pleased with the outcome. All of the staff have been great to work with, especially Bre. I never had trouble getting appointments when needed or hearing back in a timely manner. Definitely recommend PVO."
"It’s been a journey straightening my teeth out as an adult, but Dr. Zimmer and her team made the experience as positive as possible. My Invisalign took 2.5 years and Dr. Zimmer worked through any challenges with my teeth until I was fully pleased with the outcome. All of the staff have been great to work with, especially Bre. I never had trouble getting appointments when needed or hearing back in a timely manner. Definitely recommend PVO."
"Recently we just signed our 2nd up for Invisalign instead of braces like our 1st had. Tanya was responsive to my questions by text and excellent at explaining all of our options, treatment lengths, and the financials. Our 1st has a beautiful smile now and we're looking forward to our 2nd having one too once treatment is complete! Thanks, Prairie View!"
"Prairie View Orthodontics (in Batavia) has been my childhood Orthodontic office since I was in 5th grade. Dr. Zimmer and her staff have always done me and my smile right.Today I completed my Invisalign treatment, and my teeth look and feel amazing. I want to shine spotlight on Dr. Zimmers assistant Brie, she was so kind, relatable and made the process fast.Thank you Brie, you’re amazing!"
"Had a great experience. Nearly two years of Invisalign and Dr John made it simple. All of the staff is so wonderful and made the entire process easy from start to finish. Very happy with my new smile!"
"I had an incredible experience with Prairie View and Dr Zimmer! I am an adult Invisalign patient and I admit that I was so nervous about having “braces.”The PV team was so supportive and encouraging. I never felt out of place. I performed weekly scans using their app and loved the ability to message the staff about my progress. Overall, I’m very happy with the process and the results!"
"I was in Africa and my teeth were moving to much with Invisalign they were able to tell me what to do by FaceTime. They are the best 😍😍😍😍"
"They accommodated me greatly for my Invisalign. Pointed everything out to me and how it would work. The staff were all extremely nice. Even helped shave some price off that Invisalign even post insurance. The way they do things is very organized, you have an app that tracks your day and set of aligners you are on. You can also message the doctors from the app and you send pictures from home. I’m glad I chose here for my Invisalign treatment"
"I had a wonderful experience at Smile Doctors. They made the entire process of wearing Invisalign Aligners as smooth as it could be. The staff was amazing as was Dr. Zimmer. I highly recommend this office for all your orthodontic needs."
"Been meaning to write this review forever. I love all the folks at the Geneva and Batavia offices! I especially love going to Geneva because I get the treat of seeing who I lovingly call the "fried chicken dog" in my head; sooo sweet and precious.Everyone who works here is super friendly and gentle. The place is clean, the parking is easy, there's a Starbucks across the street; I mean come on. I'm always in on time for my appointments, and appointments are extremely easy/flexible to get IMO. No waiting a month or anything like that. Also them having multiple locations makes it even easier. The Geneva office itself is gorgeous and flooded with sunlight which makes me happy.I came to Smile Doctors after foolishly starting Invisalign with my general dentist (who I'm no longer with...). It didn't go well. Transferring my case was easy and I was terrified they were going to quote me an arm and a leg, but they charged me an extremely fair price to simply finish the treatment I had remaining.To this day I'm grateful for that and wish I'd just gone with Dr. Zimmer to begin with. She's so down to earth and she hasn't tried to cut me loose when I still clearly have issues. She's willing to make adjustments and get my teeth right, and she's always kind. I feel like it's always a nice day when I have an appointment here, lol. I'm saying that about an orthodontist's office so that really tells you something! <3"
"I met 2 of the Smile Doctors, was very pleased with both.And I was extremely impressed with all the details of photos of my teeth and how the Invisalign system works. I can't wait to see my results."
"I highly recommmend Dr. John for your ortho needs! I have had two children get braces and have a perfect smile. My last child we are watching for future Invisalign. He is amazing with kids and considers the process along with age and maturity when recommending a perfect fit and time for the procedures. The staff is also super kind and welcoming. Highly recommend to everyone."
"Smile Doctors are amazing! They are affordable, kind and efficient. The AI scans keep the trips to the orthodontist to a minimum (I haven’t had to go back since I received my aligners 10 mos ago). All other consultations have been through the easy to use app.The other orthodontist that I receive quotes were nearly twice the costs and I would have had to show up once a month at least! And yes this is Invisalign !"
"Had a great experience getting Invisalign with them. Dr. Zimmer and Alex were both amazing to work with. Would happily recommend for anybody looking for Ortho services."
"Having a great experience with Invisalign (adult patient) with Dr. Zimmer and Prairie View Ortho. Highly recommend."
"I had braces well over 10 years ago through a different practice and doctor. My old Orthodontist is no longer practicing and I felt very comfortable with him so when I needed to see someone about my broken permanent retainer I put it off for way too long. I finally made the appointment with Dr Zimmer, they got me in later that day and were so incredibly helpful, kind, and understanding as to why I was hesitant to see a new Orthodontist. Dr. Zimmer ended up removing my retainer completely (which I knew would probably happen) and since I had put off getting it fixed my teeth had shifted so we talked about my options and what I wanted to do and I decided to get Invisalign. They took the scan for the aligners that day and since I've received them I've had some other medical issues that conflict with wearing them full time, Dr. Zimmer and the staff have been very empathetic about what's been going on and they've been answering every question I've had and have walked me through any and all concerns. The entire staff at Prairie View is so wonderful and I'm very happy I found them."
"I was a bit embarrassed coming into an orthodontist office as an adult, but the staff made feel at home. Especially Tanya who was was able explain the whole process to me. Invisalign was so inexpensive that I wish I did this years ago."
"Thank you Yvette DA for the amazing help on getting me set up with Invisalign. The process was smooth because of the great job you all do thank you! I plan on sending people your guys way"
"I started Invisalign earlier this year and my only regret is not doing it sooner! Not only does my smile look amazing but everyone is amazing! Everyone is professional, friendly and helpful! 10/10 recommended!Jeanette"
"I had a wonderful experience with smile doctors. They answered all my questions, took their time with me, and were very thorough. I’m excited to start my Invisalign treatment in a few weeks!!"
"I was very excited to see what would be the options to correct my smile and by the staff and doctor being very nice and welcoming made me feel like I was at the right place. From the process of X-ray, examination and treatment plan all well explained. Yvette made an easy going appt taking measurement for my Invisalign all my questions answered!!!"
"Dr. John and his assistant Yvette did a great job with selecting my Invisalign treatment. Very happy with the end results. The whole process was very smooth! Great Job!!"
"I was having problems with my teeth that were caused by their misalignment. At 57 years old, the last thing I wanted was to get my teeth straightened. My dentist referred me to Dr. Lippincott. After meeting with him the first time, I knew I was in the right place. He was very thorough and explained all my options. Ultimately, I got invisalign which turned out to be the least amount of time and least expensive way to resolve my problem. It is 10 months later and I cannot believe how my teeth look. My teeth are straight and the lower teeth are no longer chipping the upper teeth. Dr. Lippincott was wonderful to work with and he helped me through this process. I am so happy I went there and really feel it was the best place to get this done. Dr. Lippincott is very knowledgable and worked with me in a way that worked best for me. I can't thank him enough. I will tell anyone who needs braces that Prairie View is the place to go!"
