Patient Reviews
"What a great experience! We went to the Geneva location and even before our appt, we had the best service! Beth texted me early to prior to our appointment to confirm some details which no one ever does (ie insurance stuff, braces vs. Invisalign, etc). Super helpful feeling prepared. In the appt. hey went over everything and more and made our kids feel comfortable and maybe even excited about getting Invisalign. The doctor was super nice and helpful! Beth was also the best and super nice!"
"We’ve had a great experience with Prairie View Orthdontics. Dr. Zimmer and her staff have done an amazing job with my son’s teeth. From an expander to braces every step and appointment was completed professionally and with my son’s best interest in mind. They are friendly, caring, and transparent. We’ve already recommended them to several friends."
"My 10 year old tends to get nervous depending the type of appointment. They were great with explaining what would happen next, why and what everything they used was for and did. I’m impressed with the technology that they’re using. It’s pretty impressive. The financial part was broken down for me to see. The whole appointment was positive. The popsicles on the way out for the patients is great little touch! Awesome experience overall!"
"Best staff ever! So friendly & welcoming. I love this place! Such a clean environment."
"Prairie View Orthodontics has been a great experience! Dr. Zimmer, Tessa, and the entire Batavia team were kind, knowledgeable, and very gentle with my care. Each visit they took the time to explain everything clearly and made each visit comfortable. Communication and scheduling was a breeze. I highly recommend Prairie View to anyone looking for exceptional orthodontic care!"
"This place is very welcoming, staff is amazing, Courtney is very friendly. Gets back to you in no time. And very mindful of patients."
"They take good care of you. Courtney did a great job of remembering my situation and picked up exactly where we left off. And Vanessa was very quick, and easy handling my teeth with care."
"Loved everything about this office ! Everyone was super kind and informative"
"We had a great experience with Prairie View Orthodontics. Highly recommend!"
"Staff was wonderful and so helpful! Courtney was very informative and made the process of getting my invisalign treatment fast and easy!"
"Just completed invisilign treatment and had a great experience! Outstanding service and meticulous, attentive care from Dr Zimmer. Happily recommend!"
"love the staff and atmosphere, very thorough and excellent results from years of experience servicing patients"
"pretty good 🙂👍🏽"
"Had a great first experience- front desk was fast and easy to work with. I can’t remember her name but she has hot pink nails and she’s great! Also Courtney was very knowledgeable and fun to go over our next steps with."
"Great staff and kind to work with!"
"Great first impression!!"
"Lovely service"
"Dr. Zimmer and the entire staff are a pleasure to work with. They are all very patient and caring and really made something unpleasant like orthodontic work a comfortable experience."
"They explained the ortho process thoroughly, explained the rationale for what was recommended and answered all my (many) questions. Everyone has been so friendly and helpful, fully explaining each procedure to my kids at a level they can understand."
"Signed my contract and set up my payment plan. Lots of options. Staff are professional and friendly. Highly recommend this office!!!"
"Great environment and professional friendly people"
"Everyone was very friendly. Answered all my questions and all my concerns. Talked me through what to expect and whole process."
"I had a great experience at Prairie view orthodontics. All of the staff were kind and friendly. I would highly recommend them!"
"Great, welcoming atmosphere."
"Great, welcoming atmosphere."
"What a warm and welcoming team! They make everyone who walks through the door feel like family."
"We have had a highly positive experience at Prairie View Orthodontics. The staff are consistently friendly, helpful and supportive."
"Entire staff very friendly and knowledgeable. Great experience!"
"I haven't even started my treatment plan and I am beyond impressed. Beth has made it incredibly easy by keeping me informed on my time line, made it easy to sign my contract, and book my first appointment. So far so good!"
"I have been going to prairie view for years. Two of my children have been there and I’ve been a patient the last year and a half. They always make me feel so welcome and they are very thorough.I highly recommend them."
"Beth, Tessa, and dr Jackie were so nice and amazing! They really kept me informed and reassured that everything will look great in the end!!! Highly recommend!"
"Dr. Zimmer, and stsff were so great! They made me feel so welcomed and provided me with the best options for my treatment !"
"personable and thorough evaluation, friendly and professional.clearly explained treatment plan and payment schedule ."
"Dr. Zimmer and her team are the best. My son now has a beautiful smile, and always feels welcome and comfortable at his appointments. Highly recommend!"
"Dr Zimmer and her staff are amazing!"
"Love the way Dr Zimmer takes a moment to meets with you and answer any questions. Love the staff they are nice and friendly"
"Love the way Dr Zimmer takes a moment to meets with you and answer any questions. Love the staff they are nice and friendly"
"I am very impressed with the entire experience at Prairie View Orthodontics. The friendly staff made us feel so at ease and comfortable. The appointment was very pleasant and quick. I also love the app they use. I highly recommend them for all your orthodontic needs"
"The whole staff is welcoming and kind. They answer any question you may have. Dr’s are great with kids and clearly love what they do."
"Nice and friendly staff. appointments always begin and finish as scheduled. I like that so we are able to schedule other errands and commitments around them."
"Our experience at Prairie View has been great - the staff are so accommodating and friendly (and patient with my daughter for all the times her wires have broken)! Love the treats on the way out too 💜"
"Such a great experience! Everyone was so polite and knew what they were doing. They are there to ask you what YOU want and are looking for and what is bothering you, before making any suggestions. Definitely recommend coming here."
"Every one there is amazing. Both my kids don’t mind when they have appointments because of how nice and comforting the staff is."
"Clean, very friendly staff"
"Everyone here is so great!! My daughter never minds going and they always give a nice treat when we leave!"
"These people are awesome! Our 9 year old gets his invisalign here and it has been nothing but an absolutely great experience for him and us. I would highly recommend giving them your business."
"We love Prairie View Orthodontics! The staff is so friendly and promptly answers any questions we have. So glad we decided to go with them for my daughter’s braces!"
"Always at great experience at Prairie View! Dr. Zimmer and everyone on staff are so friendly and make the experience enjoyable!"
"Great experience and care given to my son. Thank you!"
"Prarie View goes the extra mile to make you feel comfortable and well informed. I love how they explain everything very thoroughly to both myself and my daughter. We are very happy with the care she has received since getting braces."
"The Batavia location has the best staff, and it’s super convenient. My kids feel comfortable during their appointments and the staff clearly describes what they’re doing and next steps!"
"We love Prairie View! The staff are all so friendly & very willing to get my daughter in as quickly as possible if she ever has a problem with her braces. Dr. Zimmer is great with kids & we’re so happy we chose this practice. Having the two locations is very convenient as well!"
"Wonderful and amazing people I am so grateful for them."
"Very kind and helpful office."
"The team at all locations are always so friendly and professional. Even the way they interact with each other shows they enjoy one another and its very welcoming as a patient. Dr. Zimmers is kind and thorough, she takes her time with you answers all questions and concerns. I highly recommend."
"Clear, prompt, professional and kind. For each of my appointments, I am seen right away. Somehow, I had three different stages to my visit, but Alex and Dr. Zimmer had me in an d out in 20 minutes. They are so friendly and explain everything. Their entire crew is extremely professional. Thank you!"
"Love the staff at Prairie View Ortho. Everyone is friendly and knows my name. Never a wait. Appts are on time. Dr. Zimmer is knowledgeable and listens to her patients goals."
"Love them! Friendly & professional!"
"There are few places that help you achieve the perfect smile the way Prairie View Orthodontics does. They offer payment plans in the case of cost being a hurdle. Other times it is the plan for treatment not being enough to fix smile issues. The app that has been developed for Prairie View Orthodontics is top notch! So glad we decided to give Prairie View Orthodontics a try!"
"The staff here is great - so welcoming! I really appreciate all the time the staff took with us to explain our payment options and what to expect for a first time visit with braces. Highly recommend! The ice cream cooler was my daughter's favorite part!"
"Dr. Zimmer and Dr. Lippincott are both awesome. Love the staff. Very friendly and professional environment."
"This place is great! My teeth look awesome! (i’m also doing this for a prize 🤭 - it’s a Stanley!!)"
"We love prairie view orthodontics!!!!"
"As a new patient here, everyone is very friendly and explains everything thoroughly. I was referred by my dentist and am happy I was. I look forward to my treatment here."
"I love this ortho! I go there for my braces and all of the workers are so nice!!From:Vivian"
"What a great experience! Alex and the entire team are so friendly, fun and knowledgeable. They explain everything that’s going to happen and they make sure I’m comfortable during the entire process. I appreciate that my appointments are always on time and I never have to wait. What a great team!!"
"This place is amazing. All the staff are so nice. Im so happy to see my new and improved smile! Thanks Prairie Orthodontics!! 😊"
"It’s been a journey straightening my teeth out as an adult, but Dr. Zimmer and her team made the experience as positive as possible. My Invisalign took 2.5 years and Dr. Zimmer worked through any challenges with my teeth until I was fully pleased with the outcome. All of the staff have been great to work with, especially Bre. I never had trouble getting appointments when needed or hearing back in a timely manner. Definitely recommend PVO."
"It’s been a journey straightening my teeth out as an adult, but Dr. Zimmer and her team made the experience as positive as possible. My Invisalign took 2.5 years and Dr. Zimmer worked through any challenges with my teeth until I was fully pleased with the outcome. All of the staff have been great to work with, especially Bre. I never had trouble getting appointments when needed or hearing back in a timely manner. Definitely recommend PVO."
"This is the best orthodontist I have been to. They are super kind and really care about what makes me happy when it comes to my teeth."
"I love how friendly everyone is here!"
"Great experience"
"My daughter recently began her orthodontic treatment at Prairie View Orthodontics. I'm very pleased with our experience so far. Beth, in particular, has been exceptional in guiding us through the process. The office also offers great amenities like high-quality coffee for adults and ice cream for kids, making each visit enjoyable."
"Great customer service!Courtney was great!"
"My daughter ( Eugenia) is a new patient at the Batavia location. The staff is really knowledgeable and friendly. I did set up my appointment through Kim and it was really easy and hassle free. Working with her was a pleasure from the moment she picked up the phone. The orthodontist Dr. Zimmer fully answered all my questions and presented to me every option available for my daughter 's treatment. We felt really well cared for by the whole team. Beth's (the treatment coordinator) help was at a really high level too. She was very pleasant and explained everything we needed to know.Lina"
"Excellent customer service! Courtney was great!"
"It was good Alex was nice"
"Prairie View Orthodontics (in Batavia) has been my childhood Orthodontic office since I was in 5th grade. Dr. Zimmer and her staff have always done me and my smile right.Today I completed my Invisalign treatment, and my teeth look and feel amazing. I want to shine spotlight on Dr. Zimmers assistant Brie, she was so kind, relatable and made the process fast.Thank you Brie, you’re amazing!"
"I’ve been with prairie view orthodontics for a few years now, and im very happy with the results. Got braces off today with Alex and Dr Zimmer, and theyre always very friendly and fun to be around. Prairie view is dedicated to bringing your teeth to where you want them to be, and theyve made my orthodontic process super painless!"
"We have have used Prairie View for both of my daughters and now my son. They are fantastic! They charge the same cost for traditional and invisiline, so you and the orthodontist can make the decision that works best for your child. For my oldest it was traditional braces and for my middle daughter it was invisiline. Now my son will most likely be traditional braces as well.The staff is welcoming and friendly and has always accommodated reschedules due to life happening.I would highly recommend Prairie View if you live near any of their locations."
"great location. Awesome staff!!!!"
"So welcoming and friendly!"
"This was a wonderful experience and the process for getting an appointment was easy. They are wonderful people, always happy."
"Great team! Excellent service! Super friendly. Highly recommend!! 👍👍"
"Smile miracle workers! They are transforming my son’s mouth and are great to work with. Patient, caring and kind staff!"
"Prairie View has taken care of our ortho needs for our little one. Amazing care and communication. Highly recommend!!"
"Always quick service and great customer care."
"Their facilities are always clean, professional staff and technology system makes it easy for us to remember appt. I have come here for all my children. 😇The only issue is for working mothers it is hard to schedule outside the regular business hours, thank God I have a flexible job, but would prefer evening appointments. I missed a few appts🫣."
"We love our orthodontist office. The front staff, flexibility of appointment scheduling is so helpful."
"Amazing practice! From the front desk to the doctors! My girls both love going 👍"
"The entire staff at Prairie View is kind, helpful, and flexible. I really appreciate the gentle approach for correcting my children's teeth."
"Vanessa was helping my son a lot with braces and answered any questions my son had"
"Prairie View Ortho is the best! The office is always clean (and has snacks—a fan fav for my kids), front desk is always welcoming, and the staff is fabulous!"
"Very Friendly staff! All questions were answered promptly without confusion. I also got a same day appt which was very helpful for my situation. Thanks for being awesome!"
"Very friendly staff."
"The People are really nice and as a patient I love it"
"Had a very positive experience at the Batavia location with Dr Zimmer and staff. My orthodontist had long since retired and offices have merged, but they easily found my records and fit me in for a same day emergency assessment. The office staff was very efficient, kind and timely. Dr Zimmer offered options to fix the issue and follow-up appts were conveniently available at several locations despite the impending holiday and end of year rush. I would recommend this office to those considering orthodontia treatment. I felt more comfortable with this office than I ever felt with my previous orthodontist. It's a busy office, but they don't appear rushed or overbooked and the staff is wonderful. Thank you Prairie View Batavia office for your kindness and expertise."
"Had a very positive experience at the Batavia location with Dr Zimmer and staff. My orthodontist had long since retired and offices have merged, but they easily found my records and fit me in for a same day emergency assessment. The office staff was very efficient, kind and timely. Dr Zimmer offered options to fix the issue and follow-up appts were conveniently available at several locations despite the impending holiday and end of year rush. I would recommend this office to those considering orthodontia treatment. I felt more comfortable with this office than I ever felt with my previous orthodontist. It's a busy office, but they don't appear rushed or overbooked and the staff is wonderful. Thank you Prairie View Batavia office for your kindness and expertise."
"Great team and fabulous customer rapport. The front desk does a wonderful job of giving clientele information."
"Professional and nice people."
"they are really nice. Staff is always awesome to our kids:) Very friendly and generous. Thank you all!!!"
"Everyone is kind and helpful!!"
"We have had a great experience here. They are great with the kids. Scheduling is easy and pricing is reasonable."
"They are the best!"
"I love this place Dr Zimmer is so patient and very nice person, always answers any questions or concerns I have. Maria has been helping me since before starting my procedure here and always answers any questions as well. Everyone in here is so nice and makes you feel welcomed ✨"
"Smile doctors helped me love my smile again. They did such great work. Thank you so much !"
"Had a great experience getting Invisalign with them. Dr. Zimmer and Alex were both amazing to work with. Would happily recommend for anybody looking for Ortho services."
"I had braces well over 10 years ago through a different practice and doctor. My old Orthodontist is no longer practicing and I felt very comfortable with him so when I needed to see someone about my broken permanent retainer I put it off for way too long. I finally made the appointment with Dr Zimmer, they got me in later that day and were so incredibly helpful, kind, and understanding as to why I was hesitant to see a new Orthodontist. Dr. Zimmer ended up removing my retainer completely (which I knew would probably happen) and since I had put off getting it fixed my teeth had shifted so we talked about my options and what I wanted to do and I decided to get Invisalign. They took the scan for the aligners that day and since I've received them I've had some other medical issues that conflict with wearing them full time, Dr. Zimmer and the staff have been very empathetic about what's been going on and they've been answering every question I've had and have walked me through any and all concerns. The entire staff at Prairie View is so wonderful and I'm very happy I found them."
"I love this place with all my heart Olga is the best worker in the world and is always there for everyone. The whole working crew is the best of the best!"
"I am very satisfied with the whole staff here and at their Geneva location which we frequent. I feel all the attention is with their patient at all times. Very kind & efficient staff and we LOVE Dr. Zimmer! 100/100 stars!"
"Super Friendly and Helpful staff!"
"Great place! Staff members are very friendly and efficient workers. Would recommend anyone getting braces to come here."
"Went to the Batavia location for the first time in a while, and Olga still remembered my daughter’s name. She is such a pleasure, every single time we come!! The doctors are also always very pleasant and friendly. Highly recommend to anyone who has a child with orthodontic needs."
"Always very professional & welcoming to their patients"
"Very knowledgeable and detailed orthodontists who are excellent at their craft."
"Everyone was very kind and helpful!"
"What can I say about Dr. John and Olga, they are the best in developing a game plan for your teeth that gets results beyond your expectations. Overall, from scheduling your appointments to visits to the office it has been a great experience every time with the team at Smile Doctors."
"when I first came in my teeth where in bad condition they were all twisted and they help me get my smile back the staff there are really nice and wonderful. always with great attitude i love them. and my favorite staff person is olga she really nice and sweet person she always does a great job and she always has a wonderful attitude ."
"We love Dr. Lippincott and his staff!"
"What a pleasure it has been having Dr. Zimmer as my child’s Orthodontist. She made him feel comfortable with her bedside manner. His teeth look amazing and gets many compliments. He actually likes to smile now."
"Dr. Zimmer took care of all 3 of our children for their braces and did an incredible job. She is patient, kind, knowledgable and honest making it a pleasure to work with her. Our children felt comfortable and at ease with her. Dr. Zimmer made sure that their teeth were just right and they now all have beautiful smiles. We highly recommend Dr. Zimmer and Prairie View Orthodontics."
"We highly recommend Prairie View Orthodontics, we have used them for all 5 of our kids and have been extremely satisfied with the results. They are always on time and courteous during our visits. They always find the right time for our appointments with our busy schedule. Great people to do business with."
"The entire staff is friendly, welcoming and really professional. Dr Zimmer's expertise, kindness, honesty and ability to communicate the process put my son at ease. The whole process was really great...so much so, that when it came time for child #2 to get braces, there wasn't a doubt that Dr Zimmer is where she would go for her dental care. I recommend Dr Zimmer and her staff to anyone."
"Very quick and gentle! Have had great experiences!"
"They did a great job with my daughter's teeth. Braces came off earlier then expected. Very friendly staff."
